About Us

Company Overview


We believe we can help everyone to find their better-selves. We want to help people relieve themselves from their anxiety, stress and the general wear and tear that life put on us. 

As human-beings we forget that we ourselves need looking after and Holistic Serenity is here to look after you and help you feel better about yourself, your life and your future. 

We know everyone has the potential to grow and become the greatest version of themselves and we aim to help people achieve that with our range Reiki, Massage and Sound therapies as well as our vegan and organic range of relaxing bath salts, crystal healing kits and aura and space cleansing sprays. 

Nicole Shields



I have been a Holistic Practitioner for over 12 years, having become attuned to Usui Reiki Level 2 in 2007.

Reiki has very much been an intrinsic part of my life and has led me on a wonderful journey and exploration of healing. I later went on to become a Reiki Master/Teacher, Certified Bach Flower Remedies, Indian Head Massage and Sound Healing Practitioner, specialising in Crystal and Himalayan Singing Bowls. 


Alongside my holistic therapies, I have worked in the social care sector for over a decade, having previously worked for local Social Services and as a Deputy Care Manager,  specialising in Dementia and Palliative care which allowed to me gain a deep understanding of specialist care needs and how Holistic therapies can be of great benefit in transitional life phases. 

In addition to providing Holistic therapies I also create natural and vegan friendly aura and space cleansing sprays, Epsom and Himalayan bath salts and smudge kits infused with reiki, essential oils and sound healing as well as and Bach Flower Remedies which are available from this website as well as my Etsy store Holistic Serenity Shop. 

I also lead workshops and mediation groups aimed at stress relief and creating inner wellness. 

My aim is to support you achieve physical, emotional and mental well-being in all areas of your life. 

Jay Shields


Jay is a certified massage therapist, specialising in Sports Massage, as well as Holistic and Swedish Massage.  Jay's primary specialism is  Sports & Deep tissue massage aimed at supporting you relive aches and pains, stress pain, stress reduction and improved flexibility. 

Jay is also a certified Reiki practitioner. He was blessed with the wonderful experience of having been attuned to Usui Shiki Ryoho Level 2 Reiki on the Autumn Equinox, during a sunrise on a beautiful, tranquil and serene white sandy beach In Tenerife, 

 He incorporates crystal healing into his Reiki treatments to boost clearing blockages and stagnant energy. 

Having always had an interest and been open to healing and holistic therapies, this was further deepened after having met his wife who is a holistic practitioner. This interest later inspired him to walk what he felt was a more fulfilling path, being able to offer massage and healing to support & help others.

Jay's professional background as a Marketing Manager has allowed him to gain a good understanding of what people want and need and how to help them achieve that. 


"Nicole contacted me right away and set up a convenient time for my healing. She made some gentle suggestions to make the process as effective as possible. I slept well (which is very unusual for me!), woke up early, and had the motivation to exercise. I am excited to continue to work with her. I believe she has unique gifts to share".

"Nicole is such an incredibly compassionate person .from start to finish of the treatment she puts you at ease and after the crystal bowl healing i left feeling like a new person . I  recommend her to everyone. Thank you".

"Wonderful care was taken to make me a personal mix, and the best thing is that it works! The remedy worked really quite quickly, rather magical! Thank you so much."